Frequently Asked Questions

 


•    What are the ingredients?

 

Altitude energy boosts are so good because they’re so simple: Québec maple syrup, Ginger and Pink Himalayan Salt. That's all! No ingredient whose name you can't pronounce!

 

•    Why do I need it?


Because maple syrup is easily absorbed into your system and then used by your muscles when you exercise. The nutrients, minerals, antioxidants, and phytonutrients in maple syrup will help you fight inflammation. Maple syrup is also rich in polyphenols which can prevent and fight chronic inflammation. Polyphenols are also known to promote the immune system. In short, you will be consuming a 100% natural, effective and exquisite energy boost!

 

•    How often should I use it?


To maximize performance, we recommend that you take an Altitude energy boost about 15 minutes before your workout and then every 30 to 45 minutes during your training. You can also take one after your workout to get your electrolytes and sodium back to where they need to be.

 

•    What activities can I use it for?


Altitude energy boosts can be used for all sports; running, cycling, triathlon, duathlon, boxing, cross-country skiing, hockey, soccer, football, karting, swimming or others.


•    Should I take it before or after a workout?


To maximize performance, we recommend that you take an Altitude energy boost about 15 minutes before your workout and then every 30 to 45 minutes during your training. You can also take one after your workout to get your electrolytes and sodium back to where they need to be.

 

•    How long can I keep my Altitude Energy Boosts?


Altitude energy boosts are made with natural ingredients that can be stored for a long period of time. You can keep your energy boosts at home, in your office, in your gym bag or locker without any hassle for a period of one year from the date it was manufactured. The product could be stored even longer if stored in a cool place or in a fridge for example. Believe me, you’ll have plenty of time to drink it before it expires!

 

•    Where’s the product made?


L’Érable du Grand-Duc is a Québec company that manufactures Altitude energy boosts. The energy boosts are manufactured in Québec and all its ingredients are also purchased in Québec. 

 

•    Is it vegan and does it contain gluten?


Our energy boosts are vegan and gluten free since they do not come from animal products and they do not contain any ingredients with protein compounds found in many cereals.

 

•    Is Altitude produced according to Québec and Canadian rules and regulations?


L’Érable du Grand-Duc is a Québec company that manufactures Altitude energy boosts. L’Érable du Grand-Duc is a food safety licensee from Canada and Agriculture, Pêcheries et Alimentation Québec. Employees working on the production line of our Altitude energy boosts have received their training and certification in food hygiene and safety.

 

•    Does Altitude Energy Boosts freeze in winter?


One of the great benefits of our Altitude Energy Boosts is that they don't freeze in winter. Maple syrup will get slightly more viscous at lower temperatures, but it will still be just as effective and delicious. Try that with other non-natural gels!

•    What are the nutritional values?

  • What are your delivery delays?


Once received, the order will be shipped the same day or the next day depending on the time the order is received. We deliver the product directly to you with the help of Canada Post. Your order will leave from Rigaud, Québec and you will receive it between 1 and 7 days depending on your place of residence in Canada.


 

  • How much is shipping?


With the purchase of a 24 pack, your delivery is FREE!

With the purchase of a 6 pack, your delivery will be $4.90.

With the purchase of a t-shirt, your delivery is FREE!


 

  • How is the product shipped?


Our Altitude energy boosts will arrive at your home in an eco-friendly reusable bag that you can use when shopping for fruits and vegetables.


 

  • What is the return policy?


Being a food product, we do not accept returns on our energy boosts. Our energy boosts are carefully wrapped for transportation but if one is damages during transport, we will replace it free of charge.

 

We also do not accept returns of t-shirts, but we do accept exchanges. In the event of an exchange, you will need to return the t-shirt to us at your expense and we will send you the same model in the correct size.

©2020 par/by L'Érable du Grand-Duc